If you haven’t caught on yet, I am trying to keep writing all day. Sure, I could simply re-edit my original entry, and just keep adding to it, but I’d rather do this.
Okay, the call rob took a few minutes ago:
Lady signed up for a plan with Cingular back in December. Called us today to ask about her “free minutes”. She was referring to the Bonus 500 rollover monutes. Fact is, she most likely will not get them unless she raises a fuss with Cingular. She signed up on a 29.99, and rollover starts at 39.99. A few days later, she did go up to the 39, however the bonus rollover is only available at time of activation.
Just made an old lady upset. She came in looking for an antiquated ink. She needed a Canon BC 20. Deleted from the product line on October 7, 2000. We still had one in stock. Sold it to her for half-off original price. She’s worried that she may never find ink for it again.
I hate when people call and ask “what time do you close”.
I’m starting to find myself at a loss of words. I can’t think of what else to say.
We are still tripping up our prepaid customers on the price of airtime. In KY, airtime is taxable. At one point in time, we sold our airtime like everyone else. A $20 card would be $20 + tax = $21.20 . Later, we decided to give customers a break, a $20 card would be $18.87 + tax = $20. Now, we’ve reverted to the old method.
Gonna go smoke again.
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